Accepting Wired4Excellence Mentees!

Wired4Excellence is a 9 months structured mentorship program. It’s meant for active healthcare managers who would like to transition from at whatever level. They maybe novices, beginners in junior, mid or senior level. The recruitment is done in cohorts of 25-30 participants. HeSMA and partners are now accepting the second cohort. To apply call us on 0202330034 or 0729872543

‘’I have a background of Clinical Medicine and with MBA in Health Care Management. I have worked in the hospital context for 5 years before joining Health Insurance where I work in Quality Control and Standards department. I am a good learner, result oriented with good communication and organization skills. I look forward to growing in Health Care Management portfolio through Wired4Excellence. I look forward to moving from technical operation to strategic operations to enable me contribute through my skills and Knowledge. My interest in the future is Public Policy, Strategic Management and data analytics in making effective decisions and improving performance of an organization” Christine Ariga, Nairobi


Introduction: Five years of working with higher education network, counties and countries, healthcare organizations etc brought the need for coaching and mentorship. In many studies across developing countries managers have indicated lack of skills and confidence as their main hindrance in managing healthcare organizations. To build these capacities in form of skills, HeSMAestablished Wired4Excellence program aiming at offering professional training and mentorship program. This program taps on mature resources and transmits it to healthcare managers in East Africa. The genesis of this program was the intensive assessment by HeSMA in 2016 that revealed the gaps with junior and mid-level healthcare managers. These gaps originates from inadequate training and workplace mentorship and support. Mid-level managers have continually communicated a need to be supported to acquire more skills at the workplace. Beyond the “hardware acquisition” in classroom settings the managers need to be supported to do the job. At Wired4Excellence we emphasize on;

  1. Building relationship between the more experienced person (the mentor) and the less experienced person (the mentee)
  2. Giving the mentee a significant role in directing the process
  3. Personal development of the mentee though structured course from ABMA UK
  4. Formalization/documentation of the process including certification after completion

Wired4Excellence is a 9 months structured mentorship project. It’s meant for active healthcare managers who would like to transition from at whatever level. They maybe novices, beginners in junior, mid or senior level.


By the end of a mentorship program each of the candidates are expected to;

  1. Gain from your mentor’s expertise
  2. Receive critical feedback in key areas, such as communications, interpersonal relationships, technical abilities, change management, and leadership skills.
  3. Develop a sharper focus on the skills they need to develop in regards to global leadership competencies
  4. Network with a more influential employees and healthcare executives
  5. Gaining knowledge about healthcare organization’s culture and unspoken rules that can be critical for success and therefore adapting more quickly to healthcare sector and industry.
  6. Share out frustrations as well as successes.



Step 1: Get to Know and meet your mentor

After enrolling Wired4Excellence program works with you to refine your CV, construct a working profile and any other documentation that may be needed for registration. We conduct a skills assessment (Audit). Through our global office we start a journey of matching you with your mentor. Your mentor could be based anywhere in the globe.

Step 2: Working with the mentoree

Mentees get full access to the mentor through face to face or multimedia. Wired4Excellence avails the learning resources for self-development that offers international certification for ABMA UK, customized for healthcare managers. The course has been designed to be self-taught in 16 sessions of 2 hours each. Provided by Wired4excellence in partnership with ABMA UK are all the materials participants require to go through the program successfully. The learner is appraised through observation by Wired4Excellence mentors and manager, completing an appraisal sheet at the end of each session. The learner will complete an initial Skills Audit and SWOT Analysis in Session 1 and then in Session 16 will complete another set, to show their improvement in skills and confidence. The skills covered by these resources;

  • Communication Skills
  • Self Confidence
  • Ethical behavior

Wired4Excellence manager will ensure that each participant gets the materials (Slides and handouts) together with learner’s handbook for practice. The facilitators of the program will have the teacher’s guide and scheme of work so that they could guide the students.

The competencies to be developed includes but not limited to;

Time Management Problem Solving Decision Making Report Writing Presentation Skills Coping with Organizational Change Critical Thinking Emotional Intelligence Conflict Resolution Motivation: Self & Others Teamwork Leadership Coaching and Mentoring Networking

“98% of employers believe life skills are important to their current business success.” iCIMS Hiring Insight Report

Observation and follow-up meetings. The mentor observes the mentee and gathers information on how well the mentee’s plan is working. The mentor shares this information with the mentee during the reflective conversation. The feedback is also provided to the Manager, Wired4Excellence project.

Step 3: Reflective conversation

In this part of the process, the mentor summarizes and gives feedback on the information gathered in 1 and Step 2, and the mentee responds to the mentor’s summary and feedback. Discussing the information should get mentees to reflect on what they learned from the task or session and on how to transfer these learning to their next coaching tasks or sessions. The mentees and mentors (where possible), during a healthcare managers boot camp shares the case studies of each participant with the group as a way of celebrating the results. Certificates are provided to successful Mentees.

STEP 4: BOOTCAMP and Graduation.

At the tail end of the 9 months program the mentees participate in camp cum workshop at a place of their choice together with the facilitators (and mentors-Where possible). In this forum the mentees are able to go through their journey and document successes including sharing among themselves. An external facilitator/guest is invited to help each participant identify their pathway post mentorship.

©Wired4Excellence program is a solution towards a challenge facing many managers. HeSMA has developed this proprietary mentoring program to build in skills based on numerous request as we mold the next generation of healthcare managers. Wired4Excellence should be a key component of your organization’s succession plan. It can also make the senior management team more effective today by creating an environment in which they work together to develop tomorrow’s leaders. We understand that you may have questions before signing up. All you need is to call us on +254202330034/72987254 or email

HeSMA Awards 7 Fellows

To compliment HeSMA drive for excellence in healthcare leadership, management and governance, the concept of board certification was introduced by the directors as a way of validating the qualities that healthcare managers bring to the Association and healthcare industry.

In late 2017, HeSMA board of directors adopted stringent guidelines for awarding professional qualifications to heath care managers and leaders in East Africa. These qualification are widely used and acceptable that describes objectively the journey a managers takes. The framework has been used world over in USA, Europe and Asia. The first batch of applications (meant for the credentialing committee that was in turn to certify healthcare managers in Africa) was received by us for independent credentialing. I encourage you to pursue this challenge and join HeSMA’s Board certification initiative to improve the healthcare systems now.

HeSMA enters into a 5-year Partnership with Mt Kenya University

On 14th of September 2019, HeSMA entered into 5 year partnership with Mt Kenya University aimed at building the capacity of healthcare leaders in Africa.  HeSMA is committed to raising the standards of its members and therefore the industry as a whole as it continues to evolve as the premier organization for health manager capacity building and development

This partnership is part of HeSMA’s strategy to provide skills based capacity development programs to over 4500 healthcare leaders in Africa through innovative programs.

Mount Kenya University is a fully-fledged chartered university committed to a broad-based, wholistic and inclusive system of education with an overall goal of promoting human resource development for society’s progressive good. Mount Kenya University is ISO 9001:2015 Certified and member of Inter University Council for East Africa, African Association   of   Universities, and Association of Common Wealth Universities. Mt Kenya University is a centre of excellence in training, research and innovation in Science and Technology in Africa with a mission of attaining a world-class standards in training and innovation for sustainable individual prosperity and social development. 

This partnership priority will be to;

  1. Develop and deliver needs-based and professional short courses in support of healthcare managers affiliated to HeSMA and health sector in general.
  2. Facilitate and collaborate in dissemination of applied knowledge in Health System Management.
  3. Provide mentorship and coaching for healthcare managers and students
  4. Pursue benchmarking of training and advice in review of curricula for health system management, leadership and governance training.
  5. Participating in grant writing and peer-review process in preparation of content for scholarly publications and journals that are approved by both parties.
  6. Organize Workshops and Symposia in health systems management

Our point of Interaction will be in Nakuru Campus based in Nakuru, Kenya and will cover the regions of East Africa. We anticipate to offer residential, online (multimedia) programs. Please feel free to contact us for more information through or       

Kenyatta University holds HSM Students club day

Over 90 Students from Kenya Methodist, Kenyatta, and Mt Kenya University gathered at Kenyatta University Campus. They were accompanied by their faculty and patrons and the agenda was to engage with a team of mentors from HeSMA through an initiative called Wired4Ex. Wired4Excellence is a mentorship program by HeSMA and partners is supposed to fulfill our mission to identify, advocate for, and lead in raising a generation of Health Care Managers who will apply the systems thinking to respond to the needs and opportunities. Our outcome is the number of healthcare managers that have transitioned from Novice/junior management positions to mid-level and onward to senior executives. Wired4Ecellence program prepares beginners and mid-level managers move successfully into senior-level positions. Ultimately for healthcare industry this program ensures we have competent managers that will help organizations reach their goals. While beginners and mid-level healthcare managers contribute to all of these goals, they rarely possess the perspective to develop the high-level planning that will drive organization to attain them.

The purpose of this program is to mentor at least 4500 healthcare managers with a goal of providing them with knowledge and skills through mentorship, connecting them to mature resources from anywhere in the global healthcare network. The major function of Wired4Excelence project is to promote the younger and inexperienced healthcare managers (Mentees) development in specific areas and to facilitate successful completion of the program. It will also serve to ensure that we have enough of competent healthcare managers for the sector.

To engage with us on this program Kindly send an email to